Unclaimed
United American Insurance Company Reviews
3
CLAIMED LOSSES
16
TOTAL REVIEWS
12.7K
PAGE VIEWS
United American Insurance Company Reviews
Policyholder
I was checking on a policy that I had years ago the payment I made what happened to the payment I fax over the paper they ask on Monday
ID
Location
Portsmouth, Ohio
Requested help on FB messenger.
Gave policy info and address and the question was are ambulance trips covered? No response though I did ask twice.
ID
Location
Spring Hill, Florida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerWe have 2 policies, mine and my husband
My husband passed away in August 2020. I called United America to cancel my husband. We have been paying (auto deduct) for 10 years, never a payment missed. I asked for the amount of cash out and was told there would be none as we have a Time Life Insurance with them that does not pay out death benefits. So I cancelled both policies and am going to see my Lawyer. Be very aware getting involved with this Company. Agents have even quit them because they are not reliable.
User's recommendation: Check out this Company very carefully.
1 comment
ID
Loss
$3
Preferred solution
Let the company propose a solution
Rude representative
Today I got off the phone with a representative named Britney she was super rude and unprofessional when I inquired information. She did not answer my questions in a professional tone. She's down right rude and unpleasant to talk to. She is a horrible representation of the company she is working for. She needs to learn how to handle phone calls and better serve the callers.
1 comment
ID
Location
San Antonio, Texas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerIssue with Reinstatement
Canceled UH Supplement mid-Dec 2019 due to enrolling in a Medicare Advantage plan. Rec'd the UH Refund check dated 12-27-19. Humana Gold App submit 12-5. Resub App 4-5 times Jan-Feb. Frustrated so phoned request to Reinstate UH Supplement Feb 26. Sent $61.95 ck for 3-1 eff. Rec'd UH ltr 3-13 w STATUS Policy Lapse 11-28-19?? My ck Returned. Fill form.Reapply.Pending UnderwritinApproval??? NO phone number or address on letter to write or call to question or complain.
User's recommendation: Documentation is key to proof of your claim!
2 comments
ID
Pros
- More economic monthly premium
Preferred solution
Let the company propose a solution
New Reviewer
I had a wreck over the weekend
I had a wreck over the weekend and I believe the car is totaled. I need a rental and an adjuster to come take a look at the car.
ID
Reason of review
The business is closed on weekends and no help for a person in Need over the weekend
Preferred solution
Help with rental and adjuster
New Reviewer
Question re overseas travel cover
The message
Lillie, we're very sorry for the loss of your husband and we send our sincere condolences to you and your family. We'd like to investigate your husband's death claim further but need you to please email us your name, your husband's name, the policy #, the reason for your inquiry, your phone number, and the best time to call you to eservicecenter@unitedamerican.com.
We will have a supervisor contact you as soon as we've investigated this claim. We apologize for the inconvenience this has caused you and your family.